Refund Policy

Effective Date: May 9, 2025

At eechat, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may request a full refund within 7 days of your initial purchase, no questions asked.

1. Eligibility

• This refund policy applies only to first-time purchases of paid subscription plans.
• Renewal charges and upgrades beyond the initial purchase are not eligible for refunds.

2. How to Request a Refund

• Contact our support team at hi@9tharts.com within 7 days of your purchase.
• Provide your account email and order or transaction ID.
• Our team will review your request and confirm the refund.

3. Refund Processing

• Approved refunds will be processed within 5–7 business days.
• Refunds will be issued to your original payment method.

4. Contact Us

If you have any questions about this refund policy, please contact us at hi@9tharts.com.