Privacy Policy

Effective Date: May 9, 2025

eechat (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, the “Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

Personal Information: When you sign up for an account, we may collect your name, email address, billing information, and any other information you provide.
Usage Data: We automatically collect data about how you interact with the Service, including pages visited, features used, and timestamps.
Content Data: Any text, documents, or media you upload to or generate with our Service.
Device Information: Information about your device such as IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

Operate and Maintain the Service: To provide core functionality, manage your account, and deliver customer support.
Improve and Personalize: To analyze usage trends, enhance features, and tailor content to your preferences.
Communication: To send you updates, newsletters, marketing materials (with your consent), and security notices.
Compliance and Protection: To enforce our Terms of Service, prevent fraud, and protect our rights and the rights of others.

3. Data Sharing and Disclosure

Service Providers: We may share your data with third-party vendors who perform services on our behalf (e.g., payment processors, analytics providers).
Legal Compliance: When required by law or to respond to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
Aggregate Data: We may share aggregated or anonymized data that does not identify you personally.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect usage information and improve the Service. You can set your browser to refuse cookies, but some features may not function properly.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no security system is impenetrable, and we cannot guarantee absolute security.

6. Data Retention

We retain your information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Access and Correction: You may review, update, or correct your personal information in your account settings.
Deletion: You may request deletion of your account and personal data, subject to legal obligations to retain certain information.
Opt-Out: You may opt out of marketing communications by following unsubscribe instructions in our emails.

8. Children’s Privacy

Our Service is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us at support@eechat.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your jurisdiction. We take steps to ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new policy on our website and, if significant, via email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns, please contact us at:

Email: hi@9tharts.com